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Door switch was no longer making my light go on when door opened
I used the youtube you provided. It was pretty straight forward, but I had to make a trip to the hardware store for a bit (hex wrench) to remove the hex bolt head style screws. I was only expecting to need phillips or flathead. I managed to remove one with a set of pliers, and the brought that example to the store for size reference when buying the bit to fit my black and decker drill. The rest was easy.
Just like the video , just pull out the crisper drawers and slide the new one in. I also made sue that I had a quilt on the floor in case I dropped the glass shelf. Also if you are not sure of the model number you can try calling the store where you bought the appliance at which I had to do. I bought it at Conns and they just needed the phone number I used when I bought it.
I sent the rack back to the address on the invoice and never received a refund. I was never able to get through on the phone line to speak with someone or to leave a message.
The bulb wasn't the issue so I was hopeful the switch was. utube helped me some, but figuring my model was different than any on utube. Got the switch in and plugged it back in. Moment of truth. Didn't light. Ugggh! Out $50 for switch plus $20 for nut driver set.
I simply removed the old broken shelf and clipped in the new one. Not a major project however the company went above and beyond due to a problem with the delivery of the part. I live in an 1,800 unit condo. Packages are delivered to a kiosk for pick up. FedEx showed the package was delivered but I did not receive it. When I called PartSelect to advise of the problem, they immediately refunded me for the part I didn't receive and sent another one which I received in a few days. I found the company to be very reliable and customer friendly. I will use them again should the occasion arise.
