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Job was really easy. Took less than 10 minutes
I easily removed the shelf, cleaned it, removed one screw, adjusted a tab that was bent, then installed new side rail with the screw that was removed and put back the shelf and storage bin. Everything worked perfectly. I must have saved $100 by doing it myself.
The repair was a simple replacement. The problem was that after waiting three weeks for the new drawer to arrive I had to call the company and ask what the delay was?? They said the first order was lost in the mail?? Second order arrived within a week. But we didn't enjoy having to wait this long.
I ordered two of the long refrigerator shelf door bars and cut one of them to fit the freezer shelf door because that ready-made door bar was very expensive. The fit after cutting and notching to receive the end caps went very well.
Left side rail support snapped off the lunchmeat drawer
Used a small screwdriver to disconnect the left side rail from and replaced with the new left side rail. Everything went smooth and from start to finish, replaced the piece in about 3 minutes. Works great now!
Most of my time was spent removing food items from the shelf that supported the rails. Once that was done, a quick removal of the screw, replace the left support rail and re-installing the screw. Done. I wish all of my repairs were so easy!
Accidently dropped the crisper drawer and it broke on the left front corner.
We received the crisper drawer in magnificent time and unpacked it and washed it and dryed it, and just slid it into the refrigerator. Thank you for your very prompt service.!!!!!!!
A little difficult getting out due to restricted space, I took off the fan blade, that gave extra working room. Then it went well going back together,and it all worked as advertised. Thanks. p
After waiting over 2wks for my part to arrive, I purchased the part locally and made the repair the same day as I am still waiting for the part to arrive from you guys. Your customer service really needs improving. I paid for 2 day shipping, what a joke. I will be returning the part as soon as I receive it thanks.
Door sagging, creating a gap to let in condensation
You tube is my best friend for DIY repair. I supported the door with wood blocks, removed the bottom bracket and was able to slide the refrigerator door down and out without removing the freezer door. Replaced both hinge bearings and door stop and washer on bottom hinge and slid the door back into place. Door is very light when empty. Fast and easy, door opens and closes smoothly and no problem with condensation anymore.
Very easy. Watched a video on your site prior to getting the glass replacement. Removed the crisper drawers. Placed the glass in the front and placed it down. Took just a few minutes. Love your site and will come back again when needed. Thank-you.