I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works. Saved at least $300. By not paying a repair person.
Unplug, remove 2 screws off back panel inside the freezer. Cut wires on old one and crimped in new one. Light to melt the shrink wrap that came with it. Pretty easy.
I had a broken fan blade due to ice build up from a leaking ice maker.
1. I took out one screw on the ice maker and loosened the other two screws and unplugged and removed the ice maker. 2. Next I took out 2 screws from the bottom of the auger drive box and unplugged the wiring harness and removed the box. The wiring harness was a little tricky. The lock on the plug pushes in to unlock even though it looks like it pulls out,. 3.next you must remove 2 screws from the left side bracket that holds the auger box and remove the bracket. 4.Now take out 8 screws that hold the back panel in place and remove the back panel. 5. now your looking at the evaporator fan blade and motor. The simple way to replace the fan blade is to unplug the motor and remove it from the freezer. It just sits in with nothing holding it. The fan requires a little pressure but should pull right off. Install new fan blade and put everything back in the same order it was removed.
You have sent the wrong part for the THIRD time. You have sent aaccess cover that is TWO INCHES too short. It does not cover the opening, and you will not answer your phones.
There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.
the refrig was in storage for about a year, the freezer door warped
removed freezer door and installed the new one. This was a pretty easy thing to do, although putting the old handle on the new door was a challenge. No knowing that there is a plastic piece holding the top of the handle i broke the that piece and had to order another one. Mean while the freezer was making alot of frost inside, so that had to be cleaned after the new part came.
Just slid it in. Fit perfectly. Called the Help Line just to double check that the pan would fit and they assured me it would. Pan cost $20 less than through the Sears site because of lower price, lower shipping and no taxes. Oh, and the pan came in just two days. Very happy.
From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.
Based on the website I decided it was most probably the defrost timer, and that was correct. I ordered it, watched the video, and two days later the part was at my door. Took the nut driver, removed 4 screws, then removed the old defrost timer, installed the new one, re-installed the whole plastic assembly with the four screws, and done!!! Couldn't have been easier.
