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11092974100 Kenmore Washer Dryer Combo - Instructions

All Instructions for the 11092974100
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washer would walk all over when in the spin cycle
I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.
Parts Used:
Suspension Spring Tub Spring Tub Wear Pads - Package of 3
  • Chris from Bonners Ferry, ID
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Broken Belt
Started at the top by laying back the control panel, then I removed the top panel, then the front panel, next the drum and the broken belt. before I put it back together in reverse order, I vacuumed the inside of the dryer and the exhaust vent
Parts Used:
Multi Rib Belt
  • Ken from LOMBARD, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Washer vibrates excessively on spin cycle
I followed the online instructions to remove the shell and attempted to remove the drum, but not having the special wrench to remove the special nut, tried using a screwdriver and hammer, which failed to loosen the nut. I then started examining the the undercarriage and saw that I could replace the springs without removing the tub and did that. In the course of replacing the springs I discovered I could also access the wear pads by lifting the drum off of the undercarriage and placing a block to hold it above the pads. I was able to pop the old pads out by tapping underneath them with a hammer. The new pads were then installed and the weight of the drum popped them in. It was necessary to lift the drum assembly three times for each of the three pads.
Parts Used:
Suspension Spring Tub Wear Pads - Package of 3
  • Glenn from PROVO, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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washer wouldn't go into spin cycle
After reading other repair stories I did it like they said. I disconnected all the hoses and drained as much water as I could. The top came apart easily with a regular screwdriver, a 1/2 in drive with extension, and a 14 or 15mm deep socket. The spanner nut came off easiest with several short, quick blows (punch and hammer, counterclockwise). In my case a good wack seemed to be soaked up by the wash tub springs. Be careful not to chip the tub.

I laid the washer, front down, onto a couple a 2x6's. I supported between the tub and body with small 2x4 scraps. The motor/trans/pump came off easily after disconnection the 2 hoses (towels handy) and wiring. After the 3 screws, and some wiggling, the assembly slid out nicely. The coupler came out after snapping the springs off to remove the pump and motor. A 1/4 nut driver and regular screwdriver assisted. Watch how the pump comes off. You might want to mark its orientation with a marker or something. Make sure you get the new coupler on all the way with some taps on the CENTER where the shaft is. Reassemble in the reverse order. You'll know why I suggested marking the water pump.

Watch the order/orientation of the springs, clips, and washer. The clips came off with a screwdriver and pliers. It's always nice to have a rag on them when removing, they like to shoot off and land in the spot that's hardest to find, like under the dryer. My clutch was assembled with the right spring and slid right on. Don't forget about the plastic washer, snap it in good. The plastic piece still on the washer was simple. I opened up a nose pliers and put it on each side of the clip then gave it a hit. It came off with minimal effort and didn't spin on the shaft like pushing on one side with a screwdriver.

During reassembly I put a very light film of grease on the shaft. That washer with the tabs gave me trouble at first. I put a good film of grease on the side with the tabs to hold it in place, with the tabs down, in the clip. Otherwise when sliding the assembly back together it comes loose and you won't get the motor/trans all the way in. Then it all has to come back out and you'll wonder what the heck is keeping the transmission from seating in all the way. You might even get it all together, figuring the motor or tub has to turn to get it to seat right. You may even try running a no clothes load and get stuck with a tub full of water. Ask me how I know.

Reverse everything to reassemble. Make sure you get the springs tight that hold the hoses on. I was worried about over tightening the plastic nut with a 1/2 drive. Run no-clothes load, large, hot with soap. I think tipping it over loosened some stuff that was stuck in between the tub and basket. No, it wasn't grease from the shaft, light film. Anyway, I'll waste a washer full of hot soapy water to avoid the, "Um..what's this on my new shirt".

I didn't mean for this to be so long winded, but I was leary about tackling this job at first. I know my way around the garage/cars, but never tried appliances before. I pictured it'd be apart for weeks and I'd have to call a repair man. Then the "I told you so" look would come. You all know what I mean. I just want to cover as much as possible and encourage others while having them avoid any troubles.
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • Jesse from Lester Prairie, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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Top section of agitator would not spin.
Used your exploded view of the area to determine the problem-found the broken part and reassembled following the drawing. I felt like a pro after a test and kept my wife happy. [only lost a few days waiting for the parts which arrived as expected]
Parts Used:
Seal, Inner Cap Agitator Directional Cogs
  • Russell from Hyannis, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Washer failed to drain or spin
Diagnosis is the key. After reading that the 'open lid' switch could cause this problem I tested the switch by shorting it out (i.e. connected both sides of the switch) and setting the washer to 'Drain' after partially refilling the tub. The tub drained and the spin cycle started. Replaced the switch which is located underneath the top skin on the washing machine. Problem solved. The hardest part is the disassembly/assembly to get to the switch
Parts Used:
Lid Switch Kit
  • CRAIG from MONTAGUE, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Drive pulley broke. Looked like clip holding it on broke and pulley was running crooked.Belt was squealing some a couple of weeks before it broke.
Removed top and back covers. Placed new pulley and retaining clip in place. I had to remove a couple of drum supports to put belt on. Probably didn't have to remove top.
Parts Used:
Multi Rib Belt Idler Pulley
  • Mark from Sheffield, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Lens melted because paper got behind the lens and was heated by the lamp.
1 screw to replace.
Parts Used:
LENS
  • Chris from Valley Stream, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Coupling on Whirlpool Washer gave out
The coupling, made of plastic and rubber, on our Whirlpool washer gave out. Done the same repair nine years ago and knew what to do. Here is a short summery:

1. unscrew the 2 screws that hold the control panel on top of the machine in place

2. unscrew the screws that connect the housing with the back panel

3. pop the 2 clips under the control panel to release the back panel

4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)

5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine

6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.

7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside

8. you can now remove the broken coupling

9. check for any fragments and clean off what needs to be cleaned

10. replace the coupling

11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!

12. test
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs
  • Ronny from Santa Monica, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
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Dryer would leave clothes damp
First, I unplugged the dyer and then I removed all of the screws for the panel that covers the rear of the dryer. This exposed the cycling thermostat's location. I then removed the wires, one at a time so I would be able to put them back on in the same place. Then I removed the one screw using a nut driver and then put the new cycling thermostat in place. It was pretty easy.
Parts Used:
Dryer Cycling Thermostat
  • Luke from Elmira, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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tub would not spin....burning smell
Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/straps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.
Parts Used:
Direct Drive Motor Coupling
  • John from Elm Mott, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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Pump leaked at seam
simple and easy . Just tipped the machine back, pump was right there in the front.
Hardest part was getting the old pump off the shaft. I used a small block of wood & a large screwdrive to pry it loose (gently).

After it came off I filed off some corroded spots on the shaft before slidding on the new one. then its slid on easy,
Snapped on the clips , clamped on the hoses, Done, Momma's Happy, I'am Happy

Ordering was easy, Shipping was fast.
I will use you again.
Parts Used:
Direct Drive Water Pump
  • Tim from Darlington, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Lint filter seal worn out
The part wasn’t for my machine. Unfortunaly I was not able to repair it. I was sent stripe of foam with an adhesive strip on the back. I needed a felt strip.
Parts Used:
Seal, Outlet Housing
  • Dennis from PALM BCH GDNS, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Noisy
Disconnect power supply, remove power cord from dryer, remove dryer vent tube from dryer, remove 2 Philips screws from power connection on dryer, remove nuts from back of dryer, remove back of dryer. Locate idler pulley at bottom of unit at the rear of the motor, pull pulley back to loosen belt and remove from pulley, remove pulley retainer clip, remove pulley and rear washer from shaft and inspect shaft for wear or rust. replace washer and pulley (no specific direction to replace them, washer first then pulley). Reverse above procedure to reassemble. This is for a front load dryer, a top load dryer is different.
Parts Used:
Idler Pulley
  • Robert from HAGERSTOWN, MD
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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The belt you sent was too short
I disassembled the dryer, replaced the pulley (which was noisy), and the belt.reassembled, only to find out that the drum would not turn freely. checked all my procedures and kept having the same problem. Finally after 3 frustrating hours, I took the back off and noticed that idler arm was tight against the motor shaft, because the too short belt didn't allow for the clearance needed. Had too take everything apart ,another hour, went and found one at our local repair shop, reinstalled everything , after another two hours runs fine. would appreciate a refund. And please check your part numbers in the future. Would hate to have someone else go through what i experienced.
Parts Used:
Multi Rib Belt Idler Pulley
  • Larry from Middlebury, IN
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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All Instructions for the 11092974100
106 - 120 of 1133