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11021182013 Kenmore Washer - Instructions

All Instructions for the 11021182013
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Burning smell, ASSUMED it was the belt
Once we put the washer on it's side noticed lots of oil on the floor and in the belt cover area. Replaced belt anyway but issue is the leaking transmission. Starting warranty process since Maytag carries a 10-year part warranty and machine is 6.5 years old. Wish me luck !!!
Parts Used:
Drive Belt
  • James from MAHWAH, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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Not really a problem but the hardest part was moving the washer to lay on its back.
I simply followed Steve's instructions on video. Very easy repair. Washer works great, no jumping or vibrating.
Parts Used:
Washing Machine Suspension Rod Kit
  • John from WHITEWATER, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Socket set, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Washer would not adgitate
I ordered a lid switch because the washer wouldn't agitate. Most reviews indicated that was the problem. While waiting for the part to arrive, I discovered the transmission to be of fault.I let parts select know that I no longer needed the part. Parts Select gave me an immediate refund no questions asked and before I returned the part to them. That is customer service!! I will use Parts Select for all my future purchases. I can trust a company that trusts its customers.
Joe M. San Jose
Parts Used:
Lid Latch Assembly
  • Joe from SAN JOSE, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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On Spin cycle washer jumping all over the place.
Just follow the video! Very easy.
Parts Used:
Washing Machine Suspension Rod Kit
  • Tuan from LADSON, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
2 of 2 people found this instruction helpful.
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Loud banging during spinning
Followed video provided by Part Select. Video made it look easier than it was but was very thorough and I was able to accomplish repair in less than an hour! The agitator before repair would bounce up and down when I pressed hard and let go. After repair it was much tighter!! Evidently this is a common problem with this design of Whirlpool washers!
Parts Used:
Washing Machine Suspension Rod Kit
  • Tom from LONG BEACH, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 5 people found this instruction helpful.
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My washer was always off balance.
I used a jack to lift the tub and unhooked the rods and replaced them. Works great.
Parts Used:
Washing Machine Suspension Rod Kit
  • Tracy from CONWAY, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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out of balance
The info. was really helpful
Parts Used:
Washing Machine Suspension Rod Kit
  • Charles from ARVADA, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Agitator cogs all broken
Removed Softner dispenser and cap. With a 3/8" socket wrench and extension And 7/16" socket I took out the screw holding the agitator and removed top section of agitator. Turned upside down and removed the rubber grommet that holds the cogs in place. Replaced cogs and reinstalled grommet. Aligned top part of agitator with 2 tabs and put back in place and secured with 7/16" screw. Replaced cap And dispenser. Good to go. Works perfectly. Very easy repair.
Parts Used:
Agitator Directional Cogs
  • Kelly from AMARILLO, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
2 of 2 people found this instruction helpful.
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Water drained but would not spin.
Just watched the video. Take from a 63 year old. Who never fixed a washer. Thx a lot for the video it saved me a lot of money being on a fix income. and it was less than $ 10 that was included shipping.
Parts Used:
Agitator Directional Cogs
  • Ramona from MESA, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Agitator not moving
Half inch extension. Removed plastic set piece. Remove agitator cap. Remove ring remove worn cogs. Replaced new cogs Replace lock ring, back together. 10 minutes
Parts Used:
Agitator Directional Cogs
  • Kevin from ALBUQUERQUE, NM
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Upper agitator not turning.
Removed agitator cover with small screwdriver. Removed bolt holding agitator with socket on 6" extender. Pulled agitator up and out. Replaced thrust spacer adding tiny amount of silicone grease. Replaced agitator directional cogs adding small amount of silicone grease. Note direction of cogs first or they will make a loud ratcheting noise. Reassemble. The drawing on this site is helpful.
Parts Used:
Agitator Directional Cogs Thrust Spacer
  • David from MILLBRAE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Replaced cogs in agitator
Fabric softener dispenser simply lifts off the top of the agitator. Then, a flat head screwdriver, tucked anywhere under the edge of the cap, lifts/pries it off. Then drop a 1/2" drive extension(no socket as it simply is the extension itself) into the plastic "nut" and remove it while holding onto bottom of agitator with your other hand. Lift it out, replace the cogs and reverse for reassembly. Total time less than 5 minutes, including shipping was $10.50 for cogs - repair #4 completed thanks to the fine folks at PartSelect! PS - part arrived at my door less than 24 hrs after ordering it even tho I requested 2-3 day shipping.
Parts Used:
Agitator Directional Cogs
  • Allen from Simpsonville, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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when in spin mode machine walks around the cellar
Unplugged remove hoses remove drain hose turned over on its back remove suspension Springs installed new Springs good backup connected Springs did not solve problem
Parts Used:
Suspension Rod Support
  • john from Carteret, NJ
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Broken agitator dogs
Pop the cap on the agitator with a screwdriver then take out the bolt underneath. Replace the agitator dogs.

When putting the bolt back, don't tighten like its going to jump out of the washer. I think that's why I had to replace it a second time
Parts Used:
Agitator Repair Kit
  • Larry from Aloha, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
2 of 3 people found this instruction helpful.
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The top agitator wasn't turning.
I found the Agitator "dogs" (really that's their name) to be stripped. Ordered the part and got it within two days. It was a very easy fix and the old washer works great now.
Parts Used:
Agitator Repair Kit
  • Daniel from Susquehanna, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
2 of 3 people found this instruction helpful.
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All Instructions for the 11021182013
91 - 105 of 465