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Freezer temp could not get above 28*
1st; Remove all shelving 2nd; Phillips screws,= remove bottom cover, and bottom vent 3rd; Sensor is straight up- plug & play (see pic)! DO NOT MAN-HANDLE.! 4th; Re-install vent & cover 'SLOWLY'.! Please buy a "Freezer" thermometer. Good freezers work around (+5* to -10*) even with food.
I failed to repair the problem and sent the parts back. The hinge bracket that I needed was WPW10524049. The hinge that I purchased was WP2183805. I gave up on trying to repair the door because it was not clear to me how to assemble the cam and hinge. There doesn't seem to be any obvious way to disassemble the hinge and cam that I have - which would allow me to replace the cam in the existing hinge.
Called my handyman in after myself and my son went thru the whole thing with cleaning gaskets, etc, ordered part I thought I needed. After speaking with your person on the phone, he took out my veg drawers and the shelf that held them, then reinstalled the shelf and the door closed tight! Apparently the last time I took it apart to clean it, I didn't put shelf back correctly and that started my problem. However, your people were very nice and as helpful as they could be in the situation. It never was my door cam or cam door after all. Boy, is my face red!
The door switch was broken so the interior light would not come on.
The instructions in the package were not helpful. They wanted me to cut the wiring harness and described where to cut based on the wire colors. My wires were not the same color! I removed the light mechanism using a combination of a screwdriver, putty knife, and plain old muscle with my fingers! The wiring harness unplugged easily and the new one inserted. It was easy to push the whole assembly back into the door. I spent more time looking for something to cut the wiring harness with (and never did find it) than the whole job actually took without needing to cut anything!
changed the light bulb still would not work so I figured it was the switch sure enough.
I took a chance and ordered a switch that is next to the top of the door. looked for how to remove it easily done in ten minutes works fine last long time.
Disconnect plug from wall. Insert putty knife between light switch.and trim panel , apply pressure to depress plastic spring holding switch in place. Apply a slight twist too putty knife releasing switch from trim piece. This wil expose plug connected to switch. Disconnect plug from switch. Connect new switch to plug. Insert switch into trim. Plug refrigerator into wall socket.
Popped out broken switch with blunt flat edged instrument. Disconnected switch from unit . Plugged new piece in and reinserted into side panel of refrigerator. Very easy.
use kitchen knife to pry out. replaced switch assemble and pressed back into place. Could not have done this with out help from previous customers. Thanks
****Make are you order Capacitor & Starter relay too (we ordered separtely so had to pay shipping twice)**** Super easy just open access panel on back near compressor and remove retention clip with fingers, remove & replace both capacitor & starter, put clip and access panel back on, plug in and allow 8 hours to cool! Works like new again! Hope it goes another 10 years