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Joseph
May 1, 2022
Part# 225 drain tube, drains into what? I've also looked at the illustration but do not see that the tube leads to anywhere ? I am having ice build-up inside the fridge around the drain tube then on the bottom of the freezer and eventually building up and water leaks out onto the kitchen floor. I noticed removing the ice that the drain tube was not flush with the bottom wall, raised abiut 1/2 ". The tube pushed down eaisly so that it was flush. I would imagine that might help but want to know if the water will now just drain into the floor or evaporate? Is it normal for water to be present there and if so where is it coming from again it is not more than a cup of water in a 7-Day time period. Thanks very much and have a blessed day.
For model number GSH25JSXNSS
Hello Joseph, thank you for writing. The drain tube PS963286 will clog with dust, debris and mold. It goes into the drain pan in the bottom of the unit by the compressor. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
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William
July 25, 2023
How do I get to the drain tub?
For model number Hsm25gfbbsa
Hi William, thank you for getting in touch. The drain tube is located at the bottom back corner of the refrigerator. You can easily access the drain tube after removing the back panel. Let us know if you have further questions!