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Wendell
October 21, 2023
The unit turns on by itself sometime when th door shuts, you often have to RE close the door several times to get it start. If says close door on the screen. If push it closed in the upper right corner then it works. I suspect it is the latch, which is the correct part to change the latch?
For model number Jenn Air jmv9196cs2
Hello Wendell, thank you for getting in touch. Based on the description that you have provided, we would recommend checking the door latch, part number PS11722531, to fix the issue. It keeps the microwave door closed during operation. We hope this solves your problem!