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Andrew
September 24, 2019
I cannot replace the water filter, cannot insert the filter inside the white drum as it does not index to the outside gray plastic drum like part.
For model number PYE23PSDCSS
Hello Andrew, thank you for your question. To locate the filter look into the upper left corner of the refrigerator. When you have located the filter, place a towel on the shelf just under where the filter is in case any water spills out. Open the filter door and swing the filter to the right until it stops. The filter will not release until it is in this position and simply pull the old cartridge out without twisting it. Align the top of the new filter in the holder with the word front facing outward. Firmly push the filter in until it engages to insure it is properly seated. Again being careful not to twist the filter. Swing filter back into place and close the filter door. If your filter does not swing into place, make sure that it has been aligned and engaged properly. I hope this helps. Thank you and have a great day!