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Kam
January 13, 2020
I had ordered the evaporator housing, as it had cracked, but now i notice the area had frost built-up all over the defrost thermostat, evaporator, and heater-defrost. And i it is about 1 cm thick. Which part should i need to correct the defrosting of the area? Thank you
For model number E23BC78IPSC
Hi Kam, thank you for your question. When you are having temperature problems in your appliance, there are a few parts that could cause the issue. You can use a multi meter to test most of the parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So it is suggested you check them first. Good luck with your repair.
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Kam Fong
December 30, 2019
My ice maker is leaking into the fridge from the back just under the ice maker. The back of the fridge where where the ice maker is showing a bit of rust. And last few days, the temperature is showing high. Please advise which parts i might need for repair. Thank you
For model number e23bc78ipsc
Hello Kam, thank you for your question. The leak at the icemaker could be the fill tube, Part #: PS3633240, or the icemaker itself. We will need to determine where the water is leaking from. If it is coming from the icemaker that should be replaced. If the tube is leaking, that should be replaced. You may also want to check the water valve, if the water is overflowing the icemaker. The temperature issue may be due to the evaporator fan, or the temperature sensor. I hope this helps!