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Josephine
December 5, 2017
Everything works on the microwave except the vent fan button. The screen is not greasy. What can the problem be?
For model number JVM6172SF1SS
Hello Josephine, Thank you for your inquiry. If there seems to be no problem with the grease filter, it could be either the exhaust fan motor or the thermostat. You can test either part with a multimeter. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!