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Herman
September 12, 2019
Water and ice is always filling up at the bottom of freezer. Ice maker water is turned off. What could it be?
For model number KBRS22EWMS5
Hi Herman,
Thank you for your question. If you have water and ice building up at the bottom of your refrigerator, you may have a clogged drain hose. You will need to inspect the drain for any debris and clean it out. I hope this helps. Thank you and have a great day!