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3 questions answered by our experts.
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Dewitt
April 28, 2023
Microwave control pad functions became less and less responsive over time until there is no longer any response to any keypad inputs. Finally, the digital display has gone dark. When it was still operating somewhat, the unit still heated food just fine. Would a new control electronics board/display fix this and what would be the part number? Thanks.
For model number JKP90DP3BB
Hello Dewitt, thank you for reaching out. You may need to replace the main electronic control board, part number PS2374109, to fix the issue. The electronic control board manages various microwave functions such as heating, lighting, and turntable operation. We hope this solves your problem!
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Richard
October 26, 2023
I have a ge microwave/oven combo and the microwave clock/display does not work but the microwave works fine and i can set (but not see) cook time and power level. Which component should I replace?
For model number JKP90SP3SS
Hi Richard, thank you for the question. Based on our understanding, the issue is with the microwave electronic control board, part number PS2374109. We would recommend checking the control board to fix the issue. We hope this information helps!
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Richard
October 26, 2023
I have a microwave/oven combo model JKP90SP3SS and i need help with the microwave. The microwave works fine except that the clock display is not lit. I can set the time to cook, the power, etc, but not see any display. Could you tell me which part I need to replace? Also the large rectangular button to open the microwave door works but sticks out about 1/8", can this also be replaced?
For model number JKP90SP3SS
Hello Richard, thank you for contacting us. Based on our research, we would suggest checking the control board, part number PS2374109, to solve the problem regarding the clock display. As the door push button of your model is sticking out, we would recommend replacing the button spring, part number PS230712. We hope this solves your problem!
