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Isaac
January 23, 2018
How to remove a broken door key pin or latch
For model number JVM6172SF1SS
Hi Isaac,
Thank you for your question. You would have to use a putty knife or something flat enough to get between the groove on the back side of your door. There are pins on the front panel that clip on to the back panel to keep the whole door together. You would just use your putty knife to gently pop those out of place. Once you have your door all opened up there you should be able to get to this part. You may also have to use your putty knife to remove the choke as well. It would remove the same way that you got your door apart. I hope that helps. Good luck with your repair.
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John
October 7, 2022
read out on key pad not very bright do I need need key pad
For model number JVM1850SMSS
Hello John, thank you for contacting us. We have researched the model you have provided and have found that the part you need for this is the control panel, part number PS1480882. It houses and includes the selection buttons and displays for the microwave. If you would like assistance placing an order, please contact customer service. Good luck with your repair!