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Ann
July 25, 2019
The bottom freezer stopped cooling. I heard a clicking on and off like a switch [bottom right of unit facing it]. I talked with a repairman and he said it was about a $300 fix. I don't remember what he called the problem. Would this be the evaporator that went bad?
For model number PDS22LBN / PDS22SBN
Hello Ann, thank you for your question. It could be related to the evaporator, but is more likely the part that starts the compressor and the cooling process. The clicking is probably one of the compressor switches, that starts the unit. I would recommend replacing the Start Relay Part #: PS426380. I hope this helps.
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Dan
July 9, 2021
My freezer is working just fine, the fresh food is warm. The damper and damper motor are working. There is no cold airflow from the rear vent. Could the evaporator be frozen meaning a defrost timer or defrost heater has failed? Thanks
For model number GB2SHDXTQ00
Hello Dan, Thank you for the question. We suggest testing the Defrost Thermostat. he best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!