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3 questions answered by our experts.
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Matt
25 days ago
Dishwasher fills but doesn’t drain. Already installed new drain pump
For model number GDT226SIL0II
Hello Matt, thank you for contacting us. Based on the description that you have provided, we would recommend checking the drain hose for blockage. If it is working fine, then you may need to check the control board, part number PS12582725, to fix the issue. It manages the functions of the dishwasher, such as washing, draining and drying. We hope this solves your problem!
How does WD21X28718 replace WD21X24701? different operating face?
For model number GDT225SSLSS
Hello Miller, Thank you for your inquiry. We have been advised by the manufacturer that they have updated the original part WD21X24701 to the new version WD21X28718. It should function the same as the original and if you wish to place an order for the part, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Russell
January 26, 2023
won't fill and displays 888
For model number gdt225ssloss
Hi Russell,
Thank you for your question. If you see 888 displayed on your dishwasher, a fuse has blown on the control board. This may be caused due to an issue with the drain pump or the heating element. If the washer will not fill with water, you may need to also check the water inlet valve and the float switch. If you have any questions, please let us know. We look forward to hearing from you!
