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4 questions answered by our experts.
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Tammy
February 13, 2022
Oven doesn't heat up to temp. I tested the Sensor it reads fine, the heating element was a tad low. The Broil element also doesn't get hot. So I'm thinking something else? Control Board maybe?
For model number CGEH3047VFD
Hello Tammy, Thank you for the question. Normally this would be an indication the Oven Control Board is faulty and may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Zahir
February 3, 2024
Oven does not turn off and beeps every 10 seconds
For model number FGEH3047VFD
Hello Zahir, thank you for the question. Based on the description that you have provided, we would recommend checking the oven control board, part number PS16543737, to solve the problem. We hope that helps!
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Matt
March 8, 2024
My stove has a 5D or a SD in the display and i can not get rid of it and the oven dose not work put the stove dose whats your thoughts??
For model number FGEH3047VFD
Hello Matt, thank you for getting in touch. According to our research, the error code SD or 5D means that the range is in the showroom mode. Press cook time and delay start at the same time until the clock display starts flashing and then set the clock. If this does not help, then you may need to replace the control board, part number PS16543737, to fix the issue. We hope this information helps!
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Gary
May 19, 2024
The range is showing ‘5F’ and will not work. The touch panel does not work.
Unplugging the unit does not fix the problem.
The stove top does function properly
For model number FGEH3047VFD
Hi Gary, thank you for reaching out. The SF error code means the sabbath failure. You may need to press and hold both self clean and steam clean keys for at least 3 seconds simultaneously to turn the sabbath feature off. SF will disappear from the display, and the oven may be used for all normal functions. If the issue persists, we would suggest replacing the oven control board, part number PS16543737. It monitors the temperature and controls the oven heat. We hope this solves your problem!
