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2 questions answered by our experts.
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Paul
May 1, 2024
I had some issues with water draining and disassembled the drain screen, filter and retainer (part #3) while there was still water in the basin. I’m now trying to reassemble, and I can not identify where the retainer is suppose to clip back in. Any help would be greatly appreciated!
For model number KDFE204KPS0
Hello Paul, thank you for getting in touch. The retainer you mentioned is located on the sump, beneath the screen filter. We hope this information helps!
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Paul
March 9, 2024
Our dishwasher keeps failing to drain. We bought a new pump, had it installed by a professional etc and now it STILL beeps and does NOT drain. VERY FRUSTRATING. IS THIS A DESIGN DEFECT??
Model # of Dishwasher is WDTA50SAHZO
WHAT CAN WE DO???
For model number WDTA50SAHZ0
Hello Paul, thank you for getting in touch. Make sure that the drain hose and the filters are clean. If this is not the issue, then we would recommend checking the control board, part number PS12704672, to solve the problem. Glad to be of help!