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Kathie
September 20, 2023
We have clear water collecting on the bottom suddenly. Might we need a drip pan? Freezer keeps temps and has no water; main refrigerator is just fine.
For model number FRT21LR8DK1
Hi Kathie, thank you for the question. If the defrost drain trough is clogged with ice or gunk, the water cannot drain down. Instead, it collects in a puddle under the crisper drawers. Clearing the drain trough usually fixes the problem. If your drain pan is leaking and there is water outside the refrigerator, you will need to inspect the defrost pan, part number PS2331555, to see if it is broken. We hope this helps, good luck with this repair!
WHEN THE FRIG DEFOSTS THE WATER DOES NOT DRAIN INTO THE BOTTOM
DRIP PAN. IT RUNS UNDER THE CRISPER DRAWERS.
For model number FFTR1814LW0
Hello Doug, thank you for your inquiry. When the freezer in a top-mount refrigerator defrost, water drains down through a defrost tube into a drain pan and eventually evaporates. If the defrost drain tube is clogged with ice or gunk, the water cannot drain down the tube. Instead, it collects in a puddle under the crisper drawers. Clearing the drain tube usually fixes the problem. Replace the drain tube, part number PS430889, if it is damaged or you cannot clear a clog. Good luck with the repair!