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Jamie
July 25, 2023
What should be the resistance (ohms) on my washing machine drain pump? Part number W11259498
For model number W11259498
Hi Jamie, thank you for getting in touch. Generally, the multimeter should read between 160 to 260 ohms with about five percent allowable margin. This means the lowest possible acceptable reading should be 152 ohms, if the multimeter reads lower than this it means the drain pump is faulty. We hope this helps!
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Paul
November 21, 2023
getting F9e1 error. Resistance on old drain pump is 19.8 ohms and on new unused pump is 21 ohms. Voiltage in pump connection is 20 volts at pump rest and 26 volts when trying to activate pump in diagnostic mode. Pump will not start. Any other suggestions.
Thank you for your help
For model number wtw5105hw1
Hello Paul, thank you for the question. The F9E1 error code indicates that the washer is not draining in a timely manner, or at all. This could be due to the following: drain pump on the washer may need to be cleaned. The drain hose may be obstructed. Clean the drain pump filter. Check the drain hose for obstructions and verify installation. The drain hose cannot be more than 4.5 inches into the standpipe or laundry sink. It also must be routed at least 24 inches from the floor, and not over 96 inches. If this does not help, you may need to replace the drain pump, part number PS12731241. Good luck with your repair!
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James
April 29, 2024
The washer is not completely draining after spin cycle and sometimes water is left in drum when spin cycle begins causing machine to shake violently. Clothes seem very wet on some occasions after spin cycle.
For model number WTW5000DW3
Hi James, thank you for reaching out. Based on the description you have provided, we would suggest checking the drain hose for clogging first. If it is fine, the issue could be with the drain pump, part number PS12731241. You may need to replace it to fix the issue. We hope this solves your problem!
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