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Martha
April 6, 2023
I just purchased my freezer 10 days ago and it is not level. The Home Depot delivery team could not level it and the Frigidaire rep who just left could not level it. I was told to use 2 shims to prop up the right side. This is not a acceptable solution from the great company that you are. My question, do these feet come with different sizes of height adjustment or is there a universal foot that would fit this new freezer to raise the right side more? I was told that Frigidaire would replace the freezer if needed. I was just trying to think of an easier solution. Please respond quickly. PS, I am such a loyal customer and this freezer replaces my 22 year old Frigidaire!! Remarkable right?
For model number dFFFU16F2VV
Hi Martha, Thank you for contacting PartSelect.com. Where this is a new appliance and sounds like a warranty issue, we suggest contacting Frigidaire as we would just be able to sell you the same feet that come with the appliance. We hope this helps!