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★★★★★
★★★★★
Linda H - June 20, 2019
Verified Purchase
Part does not fit
I have a Jenn-Air range/microwave combo model JMV2430WP00 and PartSelect.com’s part number PS12578368 doesn’t fit. It’s about 1/8 to 1/4” too thick. Consequently, the glass turntable that sits on top of the part is too elevated and won’t turn. I see that this problem was noted by another reviewer. While the part gets a zero rating, the vendor’s customer service gets a 10 star. They refunded the bad part and put me in touch with mfg at 1-866-698-2538 who quotes part #WPW10776938 which I ordered. Fingers crossed that it works
★★★★★
★★★★★
Vicky M - January 25, 2019
Verified Purchase
Microwave Repair
Very easy to find parts and order. Delivery was very quick!!! Microwave fixed!
★★★★★
★★★★★
Steven A - January 14, 2019
Verified Purchase
Shaft is too tall. Doesn’t fit
The part came relatively quickly. When I tried to install it, I realized the shaft is too tall and doesn’t allow the glass tray cook to sit on the ring turn. The site states that this is the part for model JMC2127WS01, but it is clearly not.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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Alex
January 27, 2023
the shaft coupler. there is a piece of plastic that goes in the coupler? its round with one flat edge.alex
For model number ibms1455ws-0
Hello Alex, Thank you for your inquiry. Researching the model number that you have provided, there is a coupler that goes onto the turntable motor shaft, part# PS12114446. The motor is part# PS11769794. For safety reasons, since the microwave capacitor can still store electricity even when the microwave is unplugged, it is usually advised that you discharge the capacitor before any attempt at repair. We have included a link on how to do so. Good luck with your repair.
I purchased shaft coupler PS12578368 on order #22473627 for my Jenn-Air undercounter microwave. The coupler is almost 1/4" taller than the original one.
For model number JMC2430WP01
Hello Craig, thank you for the question. According to our research, the shaft turn, part number PS12578368, is compatible with your model. We hope this helps!