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Sandy
October 22, 2021
I scratched the glass on the control panel. Is there replacement glass available? Or do I have to replace the whole right side panel?
For model number Wmh31017hz-3
Hello Sandy, Thank you for your inquiry. We have researched your model number and the glass is only available as part of the control panel. We hope this helps.
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Marcus
March 14, 2024
Light on over counter hood feature burned out. Replaced with appropriate bulb. Worked and then quit. Sort of... It wont turn off or change intensity as it did before. Multi-meter shows 102 V continuous at the socket. pressing the on/off/intensity switch does nothing to effect the voltage at the socket. I will replace the socket and try again but is this perhaps a mother board issue? if so which part # should I order?
For model number WMH31017HZ0
Hello Marcus, thank you for your inquiry. Based on the description that you have provided, we would recommend checking the socket. If it is fine, then the issue is most probably with the control board, part number PS16620391. It manages various microwave functions such as heating, lighting and turntable operation. You may need to replace it to fix the issue. We hope this helps!
I scratched the touch screen and looking for a screen protector or replacement screen.
For model number YWMH31017HZ2
Hello David, thank you for reaching out. The touch pad you are looking for comes with the control panel, part number PS12348384. If you need help placing an order, customer service is open 7 days a week!
