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3 questions answered by our experts.
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Lester
August 10, 2021
Is this unit controls the defrost cycle
For model number MRT311FFFM00
Hello Lester, Thank you for the question. Yes, the Defrost Cycles are controlled by the Control Board, PartSelect Number PS11773223. We hope this helps!
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Tim
December 15, 2021
What is the difference between part # W11039790 and W11176898
For model number MRT311FFFZ00
Hello Tim, thank you for writing. One of the numbers is an original part number and the other is the substituted number by the manufacturer that is compatible. We hope this helps.
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GREGORY
13 days ago
My refrigerator will not freeze and not cool in refrigerator so will the part number W11039790 fix the problem it is expensive hate to spend the money if will not work. apparently there is not a thermostat in the refrigerator
For model number WRT311FZDB01
Hello Gregory, thank you for contacting us. Before replacing the control board, we would recommend checking the compressor start relay, part number PS11754876, to fix the issue. It attaches to the compressor and helps start the compressor motor. We hope this sorts out your problem!