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2 questions answered by our experts.
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John
May 28, 2019
Came home after a stormy weekend to find a problem with a few appliances dead including this dishwasher. Think there may have been a nearby lighting strike. Electric company reported no transformer or other power company issues in the area. Unit will not go on - there is voltage at the romex connection underneath. What would you think a nearby lightning strike would damage and can we restore function by replacing one or more parts?
For model number KDTM704ESS0
Hello John, thank you for inquiring. For this symptom you will want to replace the Electronic Control Board part PS11737962.
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Bruce
July 28, 2021
Control panel on the top of the door is flashing and beeping and unresponsive to the touch. Power cycle reset does nothing to change that. I would like to know if this is a problem with the control panel or perhaps the main board because buying both is pretty close to the price of a new washer
For model number KDTM704ESS0
Hello Bruce, Thank you for the question. This is normally an indication the Control Board is defective. We hope this helps!
