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★★★★★
★★★★★
Debbie D - October 23, 2018
Verified Purchase
The part was still the wrong shelf
Your diagram is wrong online. Please fix it. There is a top shelf that doesn't come with the refrigerator that is not listed. That is the one I want and none of the one's in the diagram work. This has cost me over $100 of wrong shelves.
October 23, 2018
Hello Debbie, Thank you for the review. If the shelf did not come with the appliance, it will not be in the diagrams as we only list the OEM parts made for the appliance at the time of the sale. For optional parts I suggest contacting the manufacture for a part number you can use. Hope this helps!
★★★★★
★★★★★
Doug B - April 2, 2018
Verified Purchase
Ordered per part number you gave me, wrong part
I sent an email telling you of the brand, model number and exact position of the wire shelf I wanted. You responded with the part number I needed, except it is the wrong item. Shelf is too long in one direction and too short in another. Will return it and since this is the part you told me to order, don't think I should have to pay for return postage.
★★★★★
★★★★★
Jennifer H - February 13, 2018
Verified Purchase
still the wrong part
The part I need is a large shelf for the freezer section. I ordered a shelf, thinking it would fit, but there were no dimensions listed. I was too small. I need one that is 13.5 x 18/19. I'm sending it back now. So, I ordered another shelf, different number. When it came, it was the same shelf! I found out that it fit over the drawer in the bottom that had no cover. So, now I have one shelf I can use, over the drawer. That's a good thing. Still need another shelf under the ice maker. I'll have to make one, I guess.
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Deborah
February 4, 2020
I’m looking for the wire shelf for the very top holes on my freezer side. The very top shelf seems a little smaller than the ones below it..like not as deep? which one do i need? thanks.
For model number WRS325FDAM04
Hello, Thank you for your question. That is this shelf- Part #: PS11752736. We hope this helps, good luck with this repair.
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Becky
September 3, 2021
Extra wire freezer shelf for under top shelf and extra fridge shelf for under top shelf
For model number WRS315SDHZ05
Hello Becky, Thank you for writing. The freezer shelf for under top shelf is PartSelect Number PS11752736 and the extra fridge shelf for under top shelf is PartSelect Number PS16217972. We hope this helps.
I want to add another shelf to freezer side, there are holes but not a shelf. Walls measure 12.5" across 12 " deep what self will fit. Do you include the measurement of the poke in the hole part?
For model number wrs325dam04
Hello Gail, thank you for your question. There are a few wire shelves listed for your model information. The one that would probably fit the best is part number WPW10318948 which the manufacturer says measures 13.07" x 12.2". I hope this helps!
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Cindy
September 12, 2019
I am looking for a replacement shelf for my freezer. My shelves measure approximately 18 inches deep by 12.75 inches wide. None of the shelves listed with my model seem to be this size.
For model number 10641153211
Hi Cindy,
Thank you for your question. Based on the model number you provided, the shelves listed for your freezer section would be the correct ones for you appliance. The shelves are placed in order as how they would appear in your freezer. If you order a part and it is not correct, we have a 30 day return policy. Here is a link to our policy, https://www.partselect.com/Thirty-Day-Returns.htm. I hope this helps. Thank you and have a great day!
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MICHAEL
May 23, 2024
According to the diagram, I need part WPW10318948. However, like others have complained about, that part does not fit anywhere in my freezer. I have purchased W10318945, WPW10318961, and WPW10318947. All these shelves have fit. I believe the WPW10318948 is incorrect. Do you have an updated part number?
Thank you
For model number MSS25N4MKZ04
Hi Michael, thanks for reaching out. WPW10318948 has been substituted for part numbers that are no longer available and is a direct replacement for the very top rack in the freezer side, according to Whirlpool. If it seems to be too short (from side to side), you may need to use Cups (PartSelect Number PS11748719) to hold it in. I hope this helps! Good luck with your repair.