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3 questions answered by our experts.
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Larry
July 4, 2019
The right front solid burner measures 7 3/8" across the black part. Do you have a part number?
For model number 35HA-3EX
Hi Larry,
Thank you for your question. The burner, part number 04000001, has been discontinued by Whirlpool and you will need to contact them for information on a replacement part. Their telephone number is 1-866-698-2538. If they provide you with a part number for the replacement part, you may call us back with it and we can verify if we have it available for you. You may also be able to locate the part you need by trying the following:
Using a search engine to type your part number and see if other retailers still have this part in stock.
Visiting online stores such as eBay and finding sellers that have this part.
Trying retailers and repair stores in your local area to see if they have the part in their inventory.
Talking to a local repair technician, who may have the part you need, or may be able to repair your existing part. I hope this helps. Thank you and have a great day!
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Janice
October 21, 2019
Ring around burner broken. Burner looks as tho dropped in some. Can this be replaced?
For model number KEDT105SBL1
Hi Janice, thank you for your question. The part you are requesting on has been discontinued and we have no known replacement listed in our system. We have no further information. You are welcome to contact the manufacturer of the part to see if they have recently released a new substitute. I hope that helps. Good luck with your repair.
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Rita
December 29, 2019
How to clean solid stove burners
Hi Rita,
Thank you for your question. Any material that has boiled over onto the element, should be wiped off with a damp cloth immediately. To dry it, turn the element on. After the element cools, wipe it lightly with cooking oil. For elements that are very dirty, you will need to use some cleaning powder or a scouring pad to clean it. We hope this helps. Thank you and have a great day!