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Raymond
December 20, 2018
The left side pantry draw lid pivot pin broke off.What part do i need and how do i remove and replace the part.
For model number AFI2538AES
Hello Raymond, thank you for your question. You would have to order the end cap, which is only available in a kit of both the right and left side parts. The Part Number: PS11738134 is for that end cap kit that would include the drawer lid pivot. Good luck with your repair!
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Abby
January 2, 2019
The pin which allows the deli/pantry lid to open and close broke off on the right side - please confirm what i need to order to replace it. I tried gluing the pin back but it did not hold.
For model number KFCS22EVMS0
Hi Abby,
Thank you for your question. You will need the right side pantry drawer end cap in order to replace the pin. The part number listed under your model number for the right side pantry end cap is PS11748630.
I hope this helps. Thank you and have a great day!
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Karen
November 7, 2017
We recently replaced the lid on the pantry drawer, and the two end caps. We seemed to get those in properly. But we did not replace the white bar between the glass (under the crisper drawers) and the lid on the drawer.The lid on the drawer does not left and we cannot pull the drawer open without it sounding like it is going to break. We do not want to force it in fear of breaking the parts we just replaced. Should we have replaced that white bar too? Don't know what it is called or the number...any ideas for us to try.
For model number KBFS25EWMS6
Hi Karen, Thank you for the question. The only way to know for sure is to dissemble the shelving and check for damaged parts that will need to be replaced. If the bar is not damaged then you should be able to reuse the bar. Hope this helps!
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Vanessa
June 26, 2023
I’m looking for the crisper brace that goes between the two crisper drawers. It’s not on the diagrams and part lists for some reason but it’s the track under the glass shelf.
For model number KFIS25XVMS2/SN K00219686
Hi Vanessa, thank you for contacting us. The compatible crisper brace for your model is part number PS11738564. Please reach out to customer service if you need help placing an order, anyone will be happy to assist you!
Bracket broken on crisper shelving left side facing refrigerator. Will prevent refrigerator from cooling consistently? As that side is tilted downward and may be blocking fan?
For model number Wrf535smbmoo
Hi Jeff, thank you for the question. Based on the description, the issue is possibly because of the broken damper cover insert, part number PS2067826. We would recommend replacing the cover to fix the issue. Good luck with this repair!
The pin on the left side of the pantry door has broken off. What parts will i need to replace?
For model number KBRS20ETSS01
Hi Caryn,
Thank you for your question. You will need the left side pantry end cap. The part number listed under your model number for the left side pantry end cap is PS11738573. I hope this helps. Thank you and have a great day!
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Christine
July 10, 2019
The left pivot pin on the meat drawer(the bottom long one) broke off. What part do we need to order.
For model number MFI2670XEM1
Hello Christine, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11738134. The pins are part of the endcaps. Hope this helps!
The left side hinge for the pantry door broke! Which part do I need to replace for this fix?
For model number KBFS25EWMS4
Hello Mario, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11738134 for the Pantry End Cap Kit. The Endcaps have the Hinge Pin. We hope this is helpful!