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The drain pump and motor assembly may also be known as the washer drain pump and is a part for your washer. The drain pump helps expel water from the washing machine. The drain pump is activated after...
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This is a tub-to-pump drain hose for a front load washer. The hose features flexible bellows which allow it to expand and contract when necessary. It carries the water from the tub of the washer to th...
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This is a replacement sensor assembly for your washer. It may also be known as a motor rotor position sensor. The sensor assembly monitors the direction and speed of the spinning rotor and communicate...
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Questions And Answers for WM0642HW
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Timothy
March 10, 2020
Smells like burnt rubber
For model number WM0642HW
Hello Timothy, thank you for writing. Here is a link to what parts to check when this occurs and how to check them, I hope this helps. https://www.partselect.com/Repair/Washer/Burning-Smell/.
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Robert
September 16, 2021
When the washer is in the spin cycle it is extremely loud. Sounds like it wants to explode. Now my wife tells me she thinks she smells rubber.
For model number WM0642HW
Hi Robert ,
Thank you for your question. If you are hearing a loud sound during the spin cycle and you there is a burning smell, the pump may be seized. The burning smell would be coming from the motor and would be more of an electrical smell. The pump may need to be replaced. Inspect the inlet to the pump to verify that nothing is restricting the movement of the impeller before replacing the pump. You should also check the bearing on the outer tub to see if it is worn or damaged. If it is, it may also be the cause of the noise you are hearing. We hope this helps! If you have any questions, please let us know.
So often, my washer stops, giving the UE code (uneven?).
Even when we rearrange the clothes, it can still happen.
Is something wrong?
Also, is there a way to remove the rubber seal to clean around it?
THANKS
For model number WM0642HW
Hi Jeff, thank you for reaching out. The UE code indicates that your washer is not balanced. We would recommend checking the leg assembly, part number PS7788210. You may need to replace it to fix the issue. We have found the instructions to remove the door gasket. These may not be of the same model but will help you to remove it. You may need to follow these steps:
1. Remove the screws that hold the bracket to the body.
2. Pull the top off and pull out the detergent drawer and press down on the center in the back to release it.
3. Remove the screws and disconnect the wire harnesses right there.
4. Untwist the holders and get the wires out and pull the wires out, and disconnect.
5. Find the release tab and press on it to pull it apart.
6. Unsnap the front control panel. There's some locking tabs that go along the whole length of it.
7. Lift the panel up a little, lean it forward and feed the wires that you disconnected through the hole and then you can pull the panel off.
8. Open up the door and remove the clamp that holds the gasket on.
9. There's a spring located at the bottom that you can pry off.
10. Take a screwdriver and get behind it and lift it out of the groove and go all the way to the door to release the gasket.
We hope this information helps!
Removed the top of the washer by removing the 4 back screws and 2 small brackets. Then I removed the front panel, this was actually the hardest part, 2 screws and 8 tabs that you pop out carefully from the top of the panel. I only disconnected the power button and was able to rest the panel on top of the washer. The rest of the washer cam
... Read moree apart quickly just moving down the front of the washer and removing the door, latch, tub gasket, drain cover. Removing the pump was just a mater of disconnecting the drain hoses, and one clip under the drain assembly. 3 screws attach the drain to assembly to the pump and only 2 wires that are clearly marked. Reassembly is just going back through in reverse order of disassenbly. The best thing about this is that it all comes apart with a standard phillips screwdriver.
I first tested the motor per the service manual. I checked the resistance between the terminals of the 3 pin connector. It's supposed to be 5-15 ohms. The motor checked out so I replaced the main electrical board. It turns out that wasn't the problem. After a brief web search I found out that the hall sensor (which is attached to the
... Read more motor stator) was the likely cause of the failure. I replaced that and everything works great now. And now I have a spare main board in case that ever fails. I also want to mention that I took the time to remove the dispenser box (where the water comes in and is directed to the different cleaning products) and cleaned it with a very strong bleach solution. It got rid of the mildew and funky smell. It seems that the fabric softener caused a lot of mildew to form inside the dispenser directly above the fabric softener tray. The bleach took care of that. This is probably something that should be done routinely to keep the mildew from forming.
To replace the bearings a complete disassembly of the washer was required. After pulling the tube assembly from the cabinet and separating the tube enclosure halves and removing the rotor and stator, since the washer uses direct drive, a gear puller was required to push the drive shaft through the old bearings since they didn’t separate e
... Read moreasily as seen in several YouTube videos. After removing the tube assembly it is recommended that you also separate from the spider, which contains the drive shaft, from the tube itself since a significant amount of sediment had caked inside the indentations on the inside of the spider. Since the front bearing, part number 4280FR4048D, was no longer available I used an NTN double sealed bearing, part number 6306LLUC3/L627. The only other tricky aspect of the repair was pushing the drive shaft through the new bearings since pushing it by hand did not produce enough force to get it through to expose enough of the shaft on the other side to be able to reconnect the rotor. The solution was to pull the shaft through rather than pushing it. To do this I placed a 1 3/4 inch drive socket over the outer ring of the rear bearing, and then I used a 3 inch 10mm x 1.50 mm bolt through the drive socket with enough large washers to use as spacers between the bolt head and the drive socket. I then threaded about a half inch of the bolt into the center of the drive shaft by hand to remove any gap between the bolt head and the washers. As I turned the bolt clockwise with a 17mm drive socket wrench the bolt pulled the drive shaft through the bearings with ease. I did follow the manufacturer’s recommendation to replace the seal between the two tube enclosure halves and the three dampers with new ones since they do eliminate much of the vibration during the spin cycle. I also replace the top bellows since I noticed that a large hole had been formed on it by rubbing against the inlet hoses which are situated directly above. The repair took a week only because I had to wait for parts.