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1 had 2 large burners not working at all, and was cooking everything on the 2 smaller burners
It was so simple to repair - all I had to do was slide the older burners out and slide the new ones in - it took less than 10 min to complete the whole job! No tools used at all.
I received my ordered in less than a week. It was great. The day I got them I remove the old burners and replaced them with the new ones. It took me about 3 minutes total. I was then able to cook my Christmas dinner with out any problems.
This is the second time PartSelect came through for me. If it hadn't been for you guys, I'd have had to buy a new Jenn-Air cooktop, because ours is nearly 30 years old. About two years ago, I bought a new two-burner cartridge, which installed without tools in about one minute. But a few weeks ago, we lost the burner in the other cartridge. I emailed PartSelect, and even though I gave them my obsolete model number, a helpful service rep managed to find me the part number of the correct burner, so I was able to place my order. Once the part arrived, there was no problem replacing the burner. This is a simple operation we've performed many times when we need to remove the burner for cleaning.
Started out removing the old clip that didnt hold burner element down anymore. It was a bit rough, since i was taking off a rivet. I used the screwdriver to carefully wedge the edges of the rivet upward so that i could get the wire cutters underneath it enough to snap the head off. After some fanagling for about 20 minutes, i popped it off. The rest of the repair went like cake, and i am soooo thankful that the replacement part i ordered from you included a screw and a nut. Next time, if there is a next time, this repair could be done in 2 minutes. THANK YOU FOR SAVING THANKSGIVING AND A $100 REPAIRMAN SERVICE COST FOR A $10 PART!!!
The burners were old and did not fit well on the stove
I just had to pull out the old burner and straighten the prongs for the new burner and insert, The prongs of the new burner were slightly bent in shipment, but were easy to straighten with the pliers. The burners were sent in a bag and not a box -- therefore the prongs were easily bent. I was very pleased that I (73 year old lady) was able to fix my stove without a repairman. Saved $$$
I removed surface burner and drip pan from stove. Then drilled out the remaining part of the old stabilizer clip. Once clip was removed I installed the new stabilizer clip with the screw and nut that came with the clip. Then I placed the drip pan back into position and installed the burner and locked it into the new clip.
the fastener became loose and dropped into the stove
This is a cook stove that is used 5 months a year. We have not fixed it yet because we are now in Florida the stove is in New York. We ordered that part just before we left NY for FL so the repair will be done in June of 2021. George Clark
I had to remove the original clips (broken or damaged). This was the hardest part -- the clips were held on by rivets (not screws), so I had to pound/punch them out (using care so not to damage the stove top). Once I punched the rivet out all that remained was a small hole, I just used the small nut and bolt that came with my stablizer clip kit and mounted the new clips. Everything worked out fine.
I first tripped the power circuit breaker. Then I unplugged and removed the old element. Removing one screw allowed me to remove and replace the mounting clip. This did result in breaking off a small piece of plastic-like material from the electrical housing to which the clip was attached but did not hinder the replacement of the new clip. I inserted the new burner element. The surface burner is now working fine.