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Dispenser door broken.
Disconnect from power Unscrewed 4 phillips screws from top of outer door. Unscrewed 2 screws each siide of door. Lower outer door section drops away. Note wiring sequence on dispenser, then disconnect wires. Unscrew 6 screws on dispenser and lift dispenser out.
Place new dispenser in place (note orientation), ann fasten in place with screws, remembering to replace wire retainer on left lower screw. Reconnect wires to dispenser correctly. Slide lower outer door over tabs and secure with the 4 side screws. Ensure lower door is up under control panel and secure with the 4 top screws.
Fill dispenser with detergent, reconnect power and test run while enjoying a cup of tea in celebration of a job well done..
I was able to pull out the top basket were the glasses are put then I lined up the back and the center plastic clip an slid on the center spray arm. It took about 2 miniutes
Portions of the rack had the coating wear off, exposing the metal, which began to rust.
Removing the old rack was accomplished by removing the grey retainer clips located at the end of the silver rack guides. This allows the entire upper rack to slide out of the guide tracks. Unless you purchased all of the additional parts associated with the rack you must remove the needed old parts such as the spray arm, plate guides, wheel assemblies, etc. to complete the replacement and reassembly. Each of these pieces are "snapped on" by clips that are removed with moderate difficulty. Mostly due to the apprehension that you are going to break them, however, with only the pressure exerted by your fingers they will snap off and will go actually go back on easier. The order you remove and replace the various parts is your choice. The exact positioning of the parts back on the new rack is critical, so if your memory is not good, take a quick photo with your cell phone for reference. The only tool I used was a small screwdriver to separate the clip when I first removed the rack, but in retrospect I could have removed it by hand. The key thing to remember is do not apply excess force when trying to remove the old parts, just direct pressure with your fingers. Good luck, it took me only about 15 minutes from start to finish. The best part is I probably saved $150.00 by doing it myself, figuring service time for a repairman, plus his mark-up on the parts.
The only difficultpart was to figure out how to remove the stainless cover from the door. Seems it slides upwards after screws are removed. After that it is self explainatory and goes back together in 5 minutes.
After turning of the power to dishwasher, I opened the door took of the two bottom screws on both sides of door. Closed the door and front panel just slide off. Then I took a picture of the dispenser to make use I could figure out how to put the wiring back together. Removed the six screws holding it in place and popped the dispenser out. Easy .. popped new dispenser in and lightly put all six screws back in ,wired it back up after checking my photo. Closed the door ,slid front panel back on opened the door put the 4 screws back in that hold the front panel .Turned power back on and Boom!! All done.. Not bad for a girl...
removed the screws holding the door together, then removed the screws holding the dispenser to the interior door. replaced the wires and put the door back together
Bottom of Silverware gone,silverwear went to bottom of dishwasher
Your service was great, the basket came in two parts and all I had to do was put the two together and put it in the dishwasher. I am glad we were able to get a new one. Thanks again for such quick service. Thank you very much for such great service.
Some rack components were rusted and broken. Replacement was necessary.
Repair was easily performed by removing old parts and snapping new ones into place. I woulsugest that you take a picture before removing the old parts so that you can correctly orient the new ones.