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Beth
February 14, 2020
The steamer part of my oven is not working. I tried to descale but the supply line must be clogged. I checked the water container and the part at the bottom that releases the water once inserted into the cavity works. Is there a way that i can unclog the line that releases water into the oven? Thank you
For model number MES301HS
Hi Beth. You should be able to remove it and run water through it to unclog or manually use a tool to do so. Sadly we have no instructions on how to access this line. Thank you for your question and good luck with your repair.
The water tank for my steam oven is leaking. Can I replace the O-rings that hold the spring in place or do I need to buy a new water tank. Thanks
For model number MES301HS
Hello Janey, Thank you for the question. Unfortunately the O-Rings are only sold as part of the Tank, they are not sold on their own. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Vibha
Today
Looking for bulb for steam oven.
For model number MES301HS
Hi Vibha, thank you for your inquiry. The halogen lamp, part number PS16221823, will fit your oven. We hope that helps!
