Parts That Fix KitchenAid Refrigerator KSCS25INSS00 Ice maker not making ice
Ice maker not making ice is a commonly reported symptom for the KSCS25INSS00 KitchenAid Refrigerator, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your KSCS25INSS00 KitchenAid Refrigerator that will fix Ice maker not making ice. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!
The “Icemaker Control Assembly” (Module & Motor Assembly, Ice Maker Control Module, Icemaker Module, Refrigerator Ice Maker Module) is what controls the actions of your ice maker. The control turns the timing cams and the ejector blades. It controls most of the basic parts and functions such as the heater, water inlet valve, the cube size, and cube ejection. If your ice maker control is broken it can no longer properly control the ice maker functions. It may not produce any ice, make small ice cubes, or have intermittent operation. This can occur due to normal wear and tear. The icemaker control assembly is attached to the ice maker mold, and is under the white cover. Test the icemaker control assembly by using a multimeter. If this reveals the assembly to be defective, you will need to replace this part. It is approximately 4.25 inches square, beige, and is constructed of plastic and metal. This replacement part features one icemaker control assembly, including the control module and the motor.
Replacing your Kenmore Refrigerator Icemaker Control Assembly
Customer Repair Stories
Ice Maker stopped working
Pulled off white plastic end-cap and noticed the plastic gear disk had snapped off (sub part # R0167202)
However, it is all-one-part of the motor assembly unit # w10190935 (part # PS2341896) which must be ordered as a complete part.
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Unscrewed the motor assembly (3 screws) with phillips head screw driver.
Screwed in the new unit.
Placed ice maker back into location and tightend the bacing srews.
1 hour later ice was falling!
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Robert from Port Washington, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
No ice
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Daniel from Suwanee, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
This Ice Maker (Icemaker Assembly, Complete Icemaker Assembly, Ice Maker Assembly, Refrigerator Ice Maker) can be used with 25-27 cubic feet refrigerators that have a vertical auger dispenser located on the freezer door. It’s used to make ice. When this part fails, no ice cubes will be made. It could prevent the icemaker from filling with water or just prevent the harvesting of the ice cubes. This is a sign the part should be replaced. The parts electrical contacts and motor can fail due to normal wear and tear. The icemaker attaches to the ceiling of the freezer compartment. This assembly measures 11 inches by 5 inches, is constructed of plastic and metal, and comes in black/white.
Replacing your Whirlpool Refrigerator Ice Maker Assembly - 8 Cube
Customer Repair Stories
Ice maker quit working
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James from Puyallup, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
Ice maker stopped functioning
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Phil from Auberry, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
This set of two electronic control boards contains both the emitter and the receiver. These boards tells the icemaker when it's full and that it has to dump the ice, and it also tells the icemaker when to refill with water.
Replacing your Kenmore Refrigerator CNTRL-ELEC
Customer Repair Stories
Ice maker stopped making ice.
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Thomas from Riverside, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
Ice Maker would not stop making ice.
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Vince from El Cajon, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
This kit includes the module motor, ejector arm, and ice stripper arm. The complete icemaker is sold separately.
Replacing your Whirlpool Refrigerator Icemaker Motor Kit
Customer Repair Stories
Ice Magic Plus stopped making ice
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George from Hammond, LA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.
1.) Went to KitchenAid website to look at Parts List for my ... Read more side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.
This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.
Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.
Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
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ANDREW from DURANGO, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
This EveryDrop Filter3 is certified to reduce the most contaminants with Triple Filtration Technology. Now, you and your family can enjoy the enriching benefits of cleaner, freshly filtered ice & water. Not just in beverages, but for preparing meals, too. This advanced generation of ice and water refrigerator filters from EveryDrop Filters are certified to reduce more contaminants with Triple Filtration Technology. Filter 5 reduces 16 contaminants, so you can feel reassured that you and your family are getting the most out of your water. Remember to replace your refrigerator filter every 6 months to maximize contaminant reduction.
Replacing your Whirlpool Refrigerator Whirlpool EveryDrop3 Refrigerator Water Filter
Customer Repair Stories
six months the light turns red. time to replace filter
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Leroy from Perkiomenville, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
there were directions
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Kate from Jacksonville, FL
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Difficulty Level:Very Difficult
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Total Repair Time:30 - 60 mins
This refrigerator ice maker fill cup dispenses the water into the ice cube mold during the fill cycle. Replacing the water fill cup is a possible solution if you notice that the ice maker is leaking, or not making/dispensing ice. If you notice the fill cup has been damaged or cracked; replace the part straight away. This water fill cup is a genuine OEM part and will fit most refrigerators, but check the list of compatible brands to make sure yours is included before purchasing.
Replacing your Kenmore Refrigerator Water Fill Cup and Bearing
Customer Repair Stories
Icemaker arm was broken
Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the c ... Read more ables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.
Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.
It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
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Jason from Austin, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
The Bearing Cup Assembly was broken and ice would jamb against it during the ice making cycle.
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David from Chester, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
The ice maker thermostat, also known as the cycling thermostat, controls and regulates the ice maker ejection cycle by monitoring the temperature inside the freezer to determine when to release the ice into the bin and start the ice making cycle again. If your ice maker is making unusual noises, or if the ice maker is not making or dispensing ice, there could be an issue with the thermostat. Before you begin this repair, make sure the power is disconnected from your refrigerator, and that any food that may spoil is safely stored. This is an OEM part and is sourced directly from the manufacturer. This thermostat is sold individually, and comes with two attachment clips.
Replacing your Kenmore Refrigerator Cycling thermostat
Customer Repair Stories
ice maker did not make ice
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DAVID from TINLEY PARK, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
No ice in ice trey
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Wayne from Leesburg, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
This part is located at the bottom of the ice bucket.
Replacing your Kenmore Refrigerator Ice Bin Coupling
Customer Repair Stories
Ice maker gear broke into pieces
J. Keith Miller
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Joseph Keith from High Point, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
Ice bin coupling cogs broke off
This is a great time to completely clean the Ice maker bin and crusher unit.
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Stephen from Oregon City, OR
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
This part is a replacement flipper or emitter cover for your refrigerator. It is made of white plastic and is approximately 3 inches by 2 inches. The flipper shields the emitter control board and houses the flipper cover for the emitter board. If your flipper is broken or missing, your ice maker may not make or dispense ice, and will need to be replaced. This part is sold individually and is an authentic OEM part sourced directly from the manufacturer.
Replacing your Kenmore Refrigerator Flipper
Customer Repair Stories
Replace ice maker
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Alfred from Jackson, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
Broken flipper at hinge end
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Lawrence B from RAPID CITY, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
This kit includes the stripper arm and fill cup.
Replacing your Kenmore Refrigerator Stripper Arm Kit
Customer Repair Stories
The icemaker ice stripper arm broke off one side a year ago and the repair guy said we couldn't just replace that part. The other side broke recently and I thought I wold check on the interenet to see if I could find just that part and not pay for a service call and new ice maker.
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Linda from evansville, IN
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
Ice Maker stripper arm cracked
Once I had the unit completely out of the freezer the replacement part took only minutes ... Read more to replace.
Reversed the process putting the ice maker back in - a few hours later my ice buck was full again.
Simple repair - well worth the effort.
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Mark from Newtown, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
This is an ice maker mold and heater assembly for a refrigerator ice maker. It is used with modular style icemakers and is located in the freezer section of the refrigerator. This ice mold is flake resistant which prevents the coating on the mold from flaking into the ice cubes when the ice mold begins to wear. The ice mold forms the ice cubes and the heater allows the ice cubes to fall from the ice mold to drop them into the ice bucket. You will need to remove the ice maker from the refrigerator to access the mold and heater assembly. This is a genuine replacement part.
Replacing your Kenmore Refrigerator Ice Mold
Customer Repair Stories
The black plastic or teflon coating on the ice mold was coming off in flakes and freezing in the ice cubes
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Roger from Sunnyvale, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
Ice maker mold was cracked and leaking water into the bin which then froze all the cubes together.
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George from Cottage Grove, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
The water inlet valve is a solenoid-operated switch that, when activated, releases water from the supply line to the water valve and into the compact icemaker mold. This includes the valve and the bracket.
Customer Repair Stories
Water inlet valve was leaking
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Greg from ROSELLE PARK, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench set
Ice Maker quite making Ice
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Edward from St. Charles, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
In this kit you will find the support, the ice door, spring, and delay. The heater ribbon is no longer needed and therefore will not be included with this part. This kit works in the dispenser chute to let ice through when it is being dispensed. If you have the following symptoms such as: door sweating, difficulty opening or closing door, frost buildup, warm freezer section, or problems with ice dispensing, then this is a solution. The tools needed for this repair are a putty knife, needle nose pliers, and 1/4 inch nut driver. Wear work gloves to protect your hands when performing this repair.
Replacing your Whirlpool Refrigerator Ice Door Kit
Customer Repair Stories
Warm Air Getting Into Freezer
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David from Chesterfield, MO
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
where ic e dispencer spring is held to door broke at mold
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helen j from murrells inlet, SC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
This motor rotates the auger. When the auger rotates, it pushes ice out of the bin, through a chute to the user.
Customer Repair Stories
ice auger moter
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michael from NEW CANTON, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
The ice would not crush or deliver ice out
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Robert from Surprise, AZ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
This black cap covers the water filter.
Replacing your Kenmore Refrigerator Water Filter Cap - Black
Customer Repair Stories
Part imediately broke
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STEVE from HUGHESVILLE, MD
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
Missing the cap on the water filter, made it really hard to replace the filter
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Pamela from Sacramento, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
This coupling is used for indoor ice dispensers.
Customer Repair Stories
Ice crusher not dispensing crushing ice or dispensing ice cubes
2. Unscrew the two Phillips screws on the base of the ice box compartment
3. Lift up the coupling and shaft (be careful because there is a spring between shaft and coupling and washer)
4. Remove old coupling
5. Replace with new coupling and remember to put back the spring
6. Insert back shaft ... Read more with coupling and washer
7. Screw back on the Phillips screws
8. Replace back the icebox
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Robert from WESTFORD, MA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
ice maker gear broken
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patrick from fairfax, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
This part is a replacement refrigerator drive shaft seal for your refrigerator. The drive shaft seal protects the auger motor from water and condensation that may leak down the drive shaft from the ice bucket. If the seal is broken, water and condensation can get in, causing the ice maker to fail. To replace the seal, first remove the ice bucket from your freezer. Then remove the two screws on the drive shaft holder, and use a pair of pliers to remove the drive shaft. At this point you can remove the seal from the drive shaft. Be sure to clean the area that the seal sits in before you reinstall the drive shaft. This part is white in color and is about an inch in diameter. The seal is sold individually.
This is the replacement ice maker cover bracket for your refrigerator. It is made of white plastic and is approximately 5 inches wide and 2 inches long. The ice maker cover bracket holds and supports the ice maker cover. If the ice maker cover is loose or missing, you may need to replace the bracket. You will also want to replace the bracket if it will not stay in place, or if it is cracked or broken. To replace the cover bracket, simply remove the ice maker cover, then use a ¼ inch nut driver to loosen and remove the bracket. Screw in the new bracket and replace the cover to complete your repair. This is an OEM part that is sold individually.
Replacing your Kenmore Refrigerator Ice Maker Cover Bracket
Customer Repair Stories
Ice Maker cocker Bracket broken hinge
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Louis from PELHAM, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
broke tab on cover bracket
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brian from fresno, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
This washer is sold individually.
This is a refrigerator ice guide that is made entirely of clear plastic. This ice guide is located in the freezer door. Turn your refrigerator ice dispenser off before replacing the part. This is a simple repair, and the only tool you will need is a small flat blade screwdriver to push on the pivot tab on the bottom of the ice guide. Do not worry about breaking the side or pivot tabs on your existing ice guide because it will be discarded anyway. This is a genuine manufacturer replacement part.
Replacing your Whirlpool Refrigerator Ice Guide
Customer Repair Stories
plastic ice cube guide installed
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Richard from Bloomington, IL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
External Ice Guide Broke a Tooth and Fell Off
Snapping it on was a breeze, although you do have to apply more pressure than feels ... Read more comfortable with plastic clips. We can know get ice out of the external door system again.
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Tracy from Jacksonville, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
This part is the drive shaft for the auger.
Customer Repair Stories
In door ice dispenser would not dispense ice.
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Dave from LOGANVILLE, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
ice would not drop
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terry from panama city beach, FL
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Difficulty Level:Really Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver
Also known as Alumilastic Cement.