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Michael
May 15, 2023
Can additional baskets be purchased for this freezer
For model number FUF21DLRDWW
Hi Michael, thank you for reaching out. According to our research, the following replacement baskets are available for this model:
Lower Basket: Part number PS12289831
Upper Basket: Part number PS12289866
Please reach out to customer service if you need help placing an order, anyone will be happy to assist you!
My upright freezer is beeping and the high temp light is on. What is wrong with it? It is less than 3 years old. We took everything out of it and unplugged it.
For model number FUF21DLRDWW
Hi Rici, thank you for getting in touch. The high temperature alarm will sound if the freezer temperature is high. To silence the alarm, press "Alarm Reset" on the control panel. The "High Temp" will continue to be displayed on the control panel until set temperature has been restored. The alarm will sound again if the temperature is not restored and remains high in six hours. If that happens, it indicates that the freezer is not cooling at all and you may need to check the evaporator fan motor, part number PS16226576, as it is most likely faulty. We hope this helps!
I need the yo order the set screws that lock the door Handel to the door
For model number FUF21DLRDWW
Hello Bill, thank you for contacting us. The screw that fastens the door handle to the door is the door handle fastener, part number PS12289835. You will need two of them for your model. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
