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one of the surface burner knobs melted and then cracked
the hardest part of the whole thing was finding the part... partselect.com made it easy. the part was delivery quickly using regular mail, and I was simply able to slide the new knob on.
Removed old knobs and grease filter and replaced with new ones. Excellent service, parts arrived the day after I ordered them. Everything fit perfectly and was just as described on the website. I would certainly use PartSelect again for replacement parts on any listed appliance.
My Jenn-Air is an "antique." The filter was disgusting!
I had put up with a filter that got more and more raggedy every year, but I thought my 30 yr. old range/grill top was too old for me to find an replacement filter. What a great service you offer. I found you by web-surfing, typed in the model #, and presto--you sent me the shiny new filter. All I had to do was pop it in and throw away the nasty grill (after washing the scent off to keep the bears out of my Colorado garbage.) Thank you!
Falling apart 20 year old grease filter for downdraft counter rangetop
Cleaned out the downdraft cove, inserted the new filter, and put old filter in garbage can. Laughing. Thanks. Wish you had a FAQ's hotline. I'd like to know if the radiant inserts fit the older coil-type models.
Parts arrived in three days and it was an easy swap of the hinges but the same problem still existed: the oven door wouldn't close completely, so the oven light stayed on and the convection wouldn't work either unless the door closed all the way. The replacement hinge's springs apparently aren't strong enough to close it and the springs aren't adjustable - which is a design flaw. I did correct the problem though, by using three dollars worth of 1" round magnets, which I placed inside the door: they stay put and are strong enough to pull the door tight.
I unscrewed the housing unit, pulled out the 2 connectors and here is the hard part, getting the metal washers off the small posts. First I tried needle nose pliers, then I used a rubber mallet to bang it out from the top side far enough to use a reg. hammer to pull it off from the underside. Finally I got it off enough to break the washers with the needle nose pliers. Putting it back together was a breeze,took all of 5 minutes.
One oven door hinge spring was broken. I ordered two hinges to complete the repair. The repair could not have been easier. I removed the door from the oven an unscrewed the outer frame of the door from the inner door assembly. I unscrewed the old hinge assembly and replaced them with the two new hinges. I set the door back on the oven and replaced the oven door retaining hardware. After replacing the retaining hardware, I removed the temporary shipping pins that keep the spring assembly static. Very important: don’t remove these hinge pins until the door is on the oven an the oven retaining hardware is secured.
Oven Door wouldn't fully close and light stayed on.
Remove oven door by removing chrome flat plate that holds the hinge in place (one screw at each hinge) and LIFT door off oven. There is a hole in the hinge that you can stick a small nail through to hold the hinge in the "partially open" position for easier removal and replacement of the door (I didn't know this until I received the new hinges, which have a removeable pin in the hole.) After door is off, remove three screws each, on the top and bottom of door, to remove the back half of door and expose the hinges. Remove one screw from bottom of door that holds bottom of hinge in place. Lift out hinge bottom and unhook top of hinge. Reverse process to reassemble. Remove small pins by opening oven door fully. The new hinges did solve the problem. You have to order two hinges for each door. They are NOT sold as pairs.