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This is the second time PartSelect came through for me. If it hadn't been for you guys, I'd have had to buy a new Jenn-Air cooktop, because ours is nearly 30 years old. About two years ago, I bought a new two-burner cartridge, which installed without tools in about one minute. But a few weeks ago, we lost the burner in the other cartridge. I emailed PartSelect, and even though I gave them my obsolete model number, a helpful service rep managed to find me the part number of the correct burner, so I was able to place my order. Once the part arrived, there was no problem replacing the burner. This is a simple operation we've performed many times when we need to remove the burner for cleaning.
This wasn't a "repair", but I got an email asking for my story, so here it is. :-)
I followed the owner's manual instructions by pulling out the burner elements, lifting up the old drip bowls, setting in the new ones, replacing the elements.
piece of cake. The pictures with the grid background on your website gave me ability to verify what I was purchasing.
This is the second use of Parts Select. First time was for another obscure part for an old microwave, which also worked out VERY well. Both appliances still in action.
Old infinity switch on electric rangetop did not work correctly
Lifted range top, disconnected and labled wires from old switch, removed old switch, replaced wires on new switch, installed new switch. NOTE: Local appliance store informed me that the electric cooktop was too old and that a replacement switch was not available and wanted to sell me a new cooktop for $795! I found the switch on PartSelect and repaired the cooktop. Total cost... UNDER THIRTY DOLLARS!!
Surface Element switch faulty with no control on heat
Turned power completely off. Removed knob from front panel. Opened range top cover. Removed 3 screws from aluminum panel protector behind the element switch. Once panel is removed you can see the switch element. Remove 2 screws from the front panel that connects to the element switch. Remove the old element and replace with new element making sure that each of the 5 wires on the old element is transferred one by one to the new element. Reverse the process in putting it all together. Turn on the power and walla you've have a new stove. You just save $600 plus.
I found the received switch (PS12070192) a poor replacement for the original, or even the earlier replaced part (PS11744446, in 2016) I was going to replace since the press/return feature seemed slow to return.
The male spade lugs on the received switch are so positioned that engagement is only possible if the lug is bent out at a large angle. The lug set-back from the body edge, and the raised ribs on the sides still prevent full engagement of the connections.
I did install the new switch but found that was the only switch that didn’t give a signal light when turned on.