Average Repair Rating: 3.5 / 5.0, 2 reviews.
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Another Dead on Arrival UI Board!
Seems to be a common issue - what is not mentioned is how poor this vendor is at processing returns and how long it takes. It took them 2 weeks to acknowledge my return request which was sent the same day the part arrived - and now they say it could take another 90 days because it is a GE component. I have installed electronic boards in
... Read more so many devices and even have custom built PC's without an issue (unless the board arrives defective - like this one did! The board arrived dead and the anti-static wrap was previously opened (tape was ripped and not secure). I took some pictures and like the other commenter, my old UI board worked/lights up just fine but will not stay that way for more than a few days (and then have to power cycle the main board until it comes back on). It is annoying - but this supposedly brand new (factory tested my @$$) board will not light up or beep at all! It will go back and will also file a dispute with PayPal if these folks continue to drag their feet. I would stay away from this part - nobody else even has this in stock - but somehow they have access to a pile of defective boards...
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Miles from EASTON, PA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
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The UI board does not work.
Took out the old UI board and replaced it with the new, put it all together and nothing happened. I confirmed there was 13 volt dc going into the UI board but nothing happens, no lights are turning on, put back the old UI board, at least the LED lights are coming on, put back the new UI board and still nothing happens, it seems dead, I w
... Read moreill be returning it back.
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Rene from NEW MARKET, MD
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
3 of 3 peoplefound this instruction helpful.
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Wayne
January 21, 2023
Is this board available today or is there a wait for it ?
For model number Ui board wd21x32903
Hello Wayne, Thank you for your inquiry. The stock status for parts is always listed above the Add to Cart button on our site underneath the part information. If you are not sure what a stock status means, you can click on it and a separate window will appear with the explanation for what that status means. This part does show as currently In Stock. We hope this helps.
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Joe
February 15, 2023
Question, configured UI control board. Why am I getting so many part numbers, its confusing none work. I called GE and was given two different part numbers one last week and one today both different.
Last week I was given WD21X32007, today I was given WD21X31903. So witch one is right? I have installed WD21X31903 and it does not work. So I called GE and she tells me I have the wrong board and I need WD21X32007 but its out of stock. I have power to the board behind the kick panel, but no power to the UI control board. Any help will be greatly appreciated.
For model number GDT535PSM0SS
Hello Joe, Thank you for reaching out to PartSelect.com. Very sorry, we can not speak for GE and what information they have provided you. We have researched the model you have provided and have found the part you are looking for is Manufacturer Part Number WD21X25725 for the User Interface Board in the control panel at the top of the door. We hope this helps, good luck with the repair!
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