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John
August 30, 2017
The lid suddenly feels like a dead weight when closing. There must be some "helping to hold up mechanism/hinge that broke" ----like the soft close hinge on a kitchen cabinet door...can't seem to find it on the diagram..??
For model number WTW8800YC0
Hi John,
Thank you for your inquiry. Yes you have two hinges. The one with the PS part number ending in 700 is for your left hand side, and the one ending in 701 is the right hand side. Good luck, I hope this helps.
My whites are coming out with rust stains. There is rust around the bleach dispenser. Do I need to replace the top or some else?
For model number Wtw8240yw0
Hi John, thank you for reaching out. You can use touch-up paint, part number PS385132, to fix this issue. If this is not helping, you need to replace the entire top panel, part number PS11754097, to fix the issue. We hope this helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.