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Beverly
September 8, 2021
Microwave no longer heats food also what is cubic feet of this microwave
For model number MHE14XKQ1
Hi Beverly,
Thank you for your question. If your microwave is not heating, the part that fixes the issue most of the time is the high voltage diode. If the high voltage diode is fine, there are some other parts that you will need to check to see which one is causing the issue. You will also need to check the door switches and the magnetron. You will find the information on how to test these parts under Free Repair Help and Instant Repairman on our website. For safety reasons, since the microwave capacitor can still store electricity even when the microwave is unplugged, it is usually advised that you discharge the capacitor before any attempt at repair. We have included a link on how to do so, https://www.partselect.com/Microwave+discharge-capacitor+repair.htm. We hope this helps! Good luck with the repair!
After shopping all over town trying to find a new tray I discovered PartSelect.com, I called and ordered the tray and received it the next afternoon. It couldn't have gone smoother.