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Richard
October 12, 2022
Water filter will not lock in place.
For model number LMXC23796D
Hello Richard, thank you for your question. We have researched your model and found that the issue is probably with the water filter housing, part number PS12078004. The housing holds the water filter and connects the water lines to the water filter. If that does not take care of the issue, then the problem is most likely to be related to the water filter, part number PS12724834. If you require assistance placing an order, please contact customer service. We hope that helps!
Removed ice dispenser and display with small screwdriver from front of the fridge. Pried out the whole piece slowly. This exposed the motor that activates the chute. Plugged in the new motor before any removal to verify the motor was the problem. When it worked, removed old and installed new. 3 screws. Piece of cake.
I bought the ice assembly motor only, super easy to install, remove the three main screws, lift out assembly, detach the cable. Then remove the screws on the parts, lift the tape, redo everything in reverse and it works flawlessly!